Last Updated on May 9th, 2014
This page describes the terms of sale and refund policies that govern your use of certain Summit Business digital products, including SBreview.net and mobile applications, offered by The Summit Consulting Ltd Company and certain of its subsidiaries (“SCL”, “SBPL”, “us” or “we”). Summit Consulting Ltd is a holding company and owner of Summit Business magazine and Summit Business Publications Ltd.
1. GENERAL TERMS OF SALE
1.1. Definitions
The term “digital product” refers to paid digital products available from SBReview, including both SBReview digital subscriptions and one-time purchases.
1.2. About Digital Products
You are not required to purchase anything for certain limited use of SBReview.net or the SBReview apps. However, if you do not purchase a subscription or product, your access to SBReview content and services will be limited.
You can review the various SBReview digital subscriptions on our website. We also offer other products and services, such as special reports, power point presentations, video downloads, audio downloads, e-books and articles from our archive.
Summit Consulting Ltd reserves the right to modify the content, type and availability of any digital product at any time.
Only one person may use the user name and password associated with a digital product account.
For details about your purchases, including payment methods and billing cycles , visit the My Account area of sb.summitliteracy.org
1.3. Processing and Payment
The Summit Consulting Ltd will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified.
We accept major credit cards, mobile money (if you live in Uganda), money transfers to our bank account and PayPal. We reserve the right to reject any order or purchase at any time.
If your initial payment authorization is later revoked, your subscription, product or access will be terminated, please contact us at aamumpaire[at]summitcl.comif you believe your access was terminated in error.
Unless specified otherwise in the cancellation and refund policy (see section 2 below) all charges are nonrefundable.
To view or change your payment method, visit the My Account area of sb.summitliteracy.org
1.4. Pricing
When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.
Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
All prices are in United States Dollars. To exhange to Uganda Shillings, use the standard exchange rate of US $1 equals Ugx. 2,600.
The Summit Consulting Ltd reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.
Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.
If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
Additional Costs
Your subscription may not include access to all areas of the digital product, and you may have to pay additional fees to fully access those products. These additional charges will be clearly stated.
When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
If you believe someone else has used your account or you are being charged for a product you do not have, pleasecontact our finance department to aamumpaire[at]summitcl.com
1.5. Billing
1.5.1. Billing of Digital Subscriptions
We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.
To view information about your billing cycle,visit the My Account area of sb.summitliteracy.org
All SBReview digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. If you redeem a gift subscription and choose to extend your subscription at the time of redemption, your subscription will renew automatically. You can view your payment method at any time in the My Account area of sb.summitliteracy.org
You will not be notified in advance of impending renewals. Please see ourCancellation and Refund policybelow for information about canceling.
1.5.2. Billing of One-Time Purchases
When you make a one-time purchase of a standalone product, including but not limited to articles from the Summit Consulting Ltd Archives and gift subscriptions, we will charge or debit your payment method at the time of purchase.
1.6. Unpaid Charges
If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees and any other associated costs.
1.7. Promotions
We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.
You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, you will automatically be signed up for the related subscription or purchase that will begin at the end of the promotional period. We will not notify you in advance that the promotion is about to end. To cancel and avoid being charged, you must notify us before the promotion ends.
1.8. Software Products
If you purchase a digital subscription that includes downloadable software, your download and use of that software may be subject to additional terms or end user license agreements.
1.9. Third Parties
If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.
2. CANCELLATION AND REFUND POLICY
2.1. Cancellation and Refunds of Digital Subscriptions
You can change or cancel your digital subscription at any time by calling Customer Care at +256414231136 or Skype to mmugisa or Gtalk to mugisa1. For international customers, please email us at salesteam@summitliteracy.com. Digital products sold as an add-on to your office delivery subscription, such as Summit Premium, may have different cancellation or refund policies.
Monthly and 4-Week Subscription
When you cancel a subscription based on a monthly or 4-week cycle, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Annual Subscription
If you cancel an annual subscription within the first 11 months of your subscription year, your access and other benefits will end immediately and you will receive a refund prorated to the day.
If you cancel in the final 30 days of your subscription year, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
2.2. Changing Your Subscription
When you change your subscription, you will receive a pro-rated credit toward your new subscription.
2.3. Cancellation and Refunds of One-Time Purchases
One-time purchases cannot be canceled or refunded. Take extra care before you purchase to ensure you buy the right product or item from our websites.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
1. GENERAL TERMS OF SALE
1.1. Definitions
The term “digital product” refers to paid digital products available from SBReview, including both SBReview digital subscriptions and one-time purchases.
1.2. About Digital Products
You are not required to purchase anything for certain limited use of SBReview.net or the SBReview apps. However, if you do not purchase a subscription or product, your access to SBReview content and services will be limited.
You can review the various SBReview digital subscriptions on our website. We also offer other products and services, such as special reports, power point presentations, video downloads, audio downloads, e-books and articles from our archive.
Summit Consulting Ltd reserves the right to modify the content, type and availability of any digital product at any time.
Only one person may use the user name and password associated with a digital product account.
For details about your purchases, including payment methods and billing cycles, visit the My Account area of sb.summitliteracy.org.
1.3. Processing and Payment
The Summit Consulting Ltd will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified.
We accept major credit cards, mobile money (if you live in Uganda), money transfers to our bank account and PayPal. We reserve the right to reject any order or purchase at any time.
If your initial payment authorization is later revoked, your subscription, product or access will be terminated, please contact us at aamumpaire[at]summitcl.comif you believe your access was terminated in error.
Unless specified otherwise in the cancellation and refund policy (see section 2 below) all charges are nonrefundable.
To view or change your payment method,visit the My Account area of sb.summitliteracy.org.
1.4. Pricing
When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.
Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
All prices are in United States Dollars. To exhange to Uganda Shillings, use the standard exchange rate of US $1 equals Ugx. 2,600.
The Summit Consulting Ltd reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.
Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.
If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
Additional Costs
Your subscription may not include access to all areas of the digital product, and you may have to pay additional fees to fully access those products. These additional charges will be clearly stated.
When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
If you believe someone else has used your account or you are being charged for a product you do not have, pleasecontact our finance department to aamumpaire[at]summitcl.com
1.5. Billing
1.5.1. Billing of Digital Subscriptions
We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.
To view information about your billing cycle,visit the My Account area of sb.summitliteracy.org.
All SBReview digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. If you redeem a gift subscription and choose to extend your subscription at the time of redemption, your subscription will renew automatically. You can view your payment method at any time in the My Account area of sb.summitliteracy.org.
You will not be notified in advance of impending renewals. Please see ourCancellation and Refund policybelow for information about canceling.
1.5.2. Billing of One-Time Purchases
When you make a one-time purchase of a standalone product, including but not limited to articles from the Summit Consulting Ltd Archives and gift subscriptions, we will charge or debit your payment method at the time of purchase.
1.6. Unpaid Charges
If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees and any other associated costs.
1.7. Promotions
We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.
You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, you will automatically be signed up for the related subscription or purchase that will begin at the end of the promotional period. We will not notify you in advance that the promotion is about to end. To cancel and avoid being charged, you must notify us before the promotion ends.
1.8. Software Products
If you purchase a digital subscription that includes downloadable software, your download and use of that software may be subject to additional terms or end user license agreements.
1.9. Third Parties
If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.
2. CANCELLATION AND REFUND POLICY
2.1. Cancellation and Refunds of Digital Subscriptions
You can change or cancel your digital subscription at any time by calling Customer Care at +256414231136 or Skype to mmugisa or Gtalk to mugisa1. For international customers, please email us at salesteam@summitliteracy.com. Digital products sold as an add-on to your office delivery subscription, such as Summit Premium, may have different cancellation or refund policies.
Monthly and 4-Week Subscription
When you cancel a subscription based on a monthly or 4-week cycle, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Annual Subscription
If you cancel an annual subscription within the first 11 months of your subscription year, your access and other benefits will end immediately and you will receive a refund prorated to the day.
If you cancel in the final 30 days of your subscription year, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
2.2. Changing Your Subscription
When you change your subscription, you will receive a pro-rated credit toward your new subscription.
2.3. Cancellation and Refunds of One-Time Purchases
One-time purchases cannot be canceled or refunded. Take extra care before you purchase to ensure you buy the right product or item from our websites.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
